Airlines & Airports
Industry Offerings
Services Offerings
 Travel & Leisure

As a centre for excellence, the travel division of ITF Global Services Services operates with integrated IT & BPO offering across the Travel sphere. The hallmark of ITF Global Services is its distinctive domain and operational knowledge that enables to deliver world class solutions and services. Being the fastest growing industry of modern times, Travel industry has swiftly adopted to changes to keep intact with competition.

Customer Service offerings:

   Customer Support / Help Desk - Voice/Chat/e-Mail
   Teletype Rejects
   Departure Control System
   Lost Baggage Handling

Transaction Processing:

   Revenue Accounting - Passenger & Cargo
   Loyalty Program Management
   Frequent Flyer Program
   Rule Coding and Quality Check
   Fares Loading

Reservation:

   Airline Ticketing
   Cruise Bookings
   Hotel Bookings
   Car Rentals
   Re-Bookings
   Cancellations and Refunds

Sales & Marketing:

   Sales Surveys and Support
   Sales Campaigns and Promotions
   Online Marketing